IBM Technical Support Professional Certificate

video-placeholder
Loading...
강의 계획표 보기

배우게 될 기술

Information Technology, Customer Service, Ticketing Systems, Service Level Agreements, Technical Support

검토

4.8개(246개 평가)

  • 5 stars
    82.11%
  • 4 stars
    16.26%
  • 3 stars
    0.81%
  • 2 stars
    0.40%
  • 1 star
    0.40%

MC

2022년 10월 22일

I thoroughly enjoyed taking this Introduction To Technical Support course! The Hands On Projects were extremely simple to follow along with. Would definitely recommend.

SV

2022년 8월 5일

The lessons were straight forward, and simple to understand. This course is making it possible to learn the fundementals of IT Support in a fast and reasonable pace.

수업에서

Industry Professionals’ Guide to Technical Support

강사:

  • Placeholder

    Rav Ahuja

    Global Program Director

  • Placeholder

    Amy Norton

Coursera 카탈로그 살펴보기

무료로 참여해 맞춤화된 추천, 업데이트 및 제안을 받아보세요.