Google
Soutien des TI de Google Professional Certificate
Google

Soutien des TI de Google Professional Certificate

Voici votre parcours vers une carrière en TI. Ce programme vous permettra d’acquérir des compétences très recherchées, qui vous prépareront à un emploi en moins de six mois. Ni diplôme ni expérience ne sont requis.

Taught in French

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

Included with Coursera Plus

Professional Certificate - 5 course series

Earn a career credential that demonstrates your expertise

4.7

(78 reviews)

Beginner level

Recommended experience

6 months at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Développez les compétences nécessaires pour réussir dans un poste en informatique de niveau débutant

  • Apprenez à effectuer des tâches de soutien quotidiennes : montage d’ordinateurs, réseaux sans fil, installation de programmes et service client

  • Apprenez à fournir le soutien à la clientèle du début à la fin, qu’il s’agisse d’identification de problèmes, de dépannage ou de débogage

  • Apprenez à utiliser des systèmes, dont : Linus, systèmes de noms de domaine, interfaces de ligne de commande et codage binaire.

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification

Professional Certificate - 5 course series

Earn a career credential that demonstrates your expertise

4.7

(78 reviews)

Beginner level

Recommended experience

6 months at 10 hours a week
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google
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Get exclusive access to career resources upon completion

  • Resume review

    Improve your resume and LinkedIn with personalized feedback

  • Interview prep

    Practice your skills with interactive tools and mock interviews

  • Career support

    Plan your career move with Coursera's job search guide

¹Based on Coursera learner outcome survey responses, United States, 2021.

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Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

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Professional Certificate - 5 course series

Principes de base du soutien technique

Course 124 hours4.8 (51 ratings)

What you'll learn

Skills you'll gain

Category: Dépannage
Category: Ipv4
Category: modèle de réseau
Category: Système de noms de domaine (DNS)

Les bits et les octets des réseaux informatiques

Course 235 hours4.6 (26 ratings)

What you'll learn

Skills you'll gain

Category: Code binaire
Category: Dépannage
Category: soutien à la clientèle
Category: Linux

What you'll learn

Skills you'll gain

Category: Code binaire
Category: Dépannage
Category: soutien à la clientèle
Category: Linux

What you'll learn

Skills you'll gain

Category: Service de répertoire
Category: Sauvegarde
Category: Lightway Directory Access Protocol (LDAP)

What you'll learn

Skills you'll gain

Category: Cybersécurité
Category: cryptographie
Category: sécurité sans fil
Category: sécurité des réseaux

Instructors

Onlea support

Top Instructor

Google
18 Courses249,174 learners
Google Career Certificates

Top Instructor

Google
323 Courses9,104,647 learners

Offered by

Google

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

New to Support and Operations? Start here.

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Open new doors with Coursera Plus

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Advance your career with an online degree

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Join over 3,400 global companies that choose Coursera for Business

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Frequently asked questions